Frequently asked questions
Answers about platform checks, API access, privacy, and plans.
What is OSINT Trace?
OSINT Trace helps security researchers, fraud investigators, and analysts check whether an email address, username, or phone number is associated with accounts on supported platforms. Use it only for lawful, authorized investigations. A match is a signal to investigate, not proof of identity.
Which platforms are supported?
Individual checkers are available for Google, Microsoft, Facebook, Instagram, Snapchat, X (Twitter), Amazon, WhatsApp, and LinkedIn. The Social Media Checker covers a subset of these platforms. Available products and plan features are listed on the pricing page.
What input types can I check?
OSINT Trace accepts email addresses, usernames, and phone numbers, depending on the selected checker. Not every platform supports every input type. WhatsApp checks phone numbers only; use an international number with its country code. Check each product’s supported inputs before running a scan.
How does bulk CSV processing work?
Upload a CSV file in the authenticated workspace to process up to 10,000 targets in a bulk job, subject to your plan and remaining credits. Follow progress as the job runs, preview results, and download the complete CSV report when processing finishes.